TERMS OF CONDITIONS
Welcome to the website operated by ZENTARA PLGX LLC (“Company,” “we,” “us,” or “our”). These Terms of Conditions (“Terms”) govern your access to and use of our website, products, services, communications, and any purchases made through the website.
By accessing or using this website, communicating with us, or enrolling in our messaging programs, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the security or operation of the website.
- Copy, reproduce, modify, or distribute website content without permission.
- Use automated systems or software to collect information from the website without authorization.
We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.
2. Products and Services
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.
However, we do not guarantee that all information will always be complete, accurate, or current.
Products may be subject to availability, and we reserve the right to:
- Limit quantities purchased.
- Correct pricing or product information errors.
- Modify or discontinue products without notice.
- Refuse or cancel an order when necessary.
3. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete billing, shipping, and contact information.
Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to accept, reject, or cancel an order for any reason, including product availability, pricing errors, suspected fraud, or payment issues.
All payments must be made through the payment methods available on our website.
4. Pricing
Prices displayed on the website are subject to change without notice.
If an obvious pricing or product information error occurs, we reserve the right to cancel an order placed at the incorrect price and provide a refund for any amount already paid.
Applicable taxes, shipping charges, and other fees may be added to your order where required.
5. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframe stated on the website.
Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, government restrictions, or other unforeseen events.
Customers are responsible for providing accurate shipping information.
6. Returns, Refunds, and Exchanges
Returns, refunds, cancellations, and exchanges are subject to our Return and Refund Policy.
Before making a purchase, customers should review the applicable policy for information regarding eligibility, time limits, return conditions, and refund procedures.
7. SMS / Text Messaging Terms & Conditions (A2P 10DLC & Toll-Free Compliant)
By providing your mobile phone number and consenting via our website intake forms or live chat widget, you provide express written consent to receive conversational customer service and operational SMS text messages from ZENTARA PLGX LLC (DBA Ameri Group).
- Program Description & Use Cases: Text messaging is strictly utilized for conversational customer care, answering website inquiries submitted through our chat widget, providing requested quotes, and sending appointment or consultation follow-ups. Unsolicited mass marketing or promotional texts are not sent.
- Message Frequency: Message frequency varies based on customer inquiry and communication needs.
- Cost & Rates: Message and data rates may apply depending on your cellular provider and service plan.
- How to Opt-Out (STOP): You can cancel SMS communication at any time. Simply reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us. You will receive a one-time confirmation text confirming your opt-out.
- Customer Assistance (HELP): For assistance, reply HELP to any message, call our toll-free support line at +1 (888) 378-2504, or email us at [email protected].
- Carrier Liability: Cellular carriers (including AT&T, T-Mobile, Verizon, and Canadian mobile providers) are not liable for delayed or undelivered messages.
- Voluntary Consent: Consent to receive SMS messages is not a condition of purchase, subscription, or agreement.
- Mobile Data Privacy Guarantee: In accordance with strict TCR guidelines: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Intellectual Property
All content appearing on this website, including but not limited to:
- Logos
- Brand names
- Product images
- Graphics
- Text
- Website design
- Videos
- Photos
- Software
- Other materials
is owned by or licensed to ZENTARA PLGX LLC unless otherwise stated.
You may not reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.
9. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment processors, shipping providers, social media platforms, or other services.
We are not responsible for the content, policies, security, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
10. User Information and Privacy
When you use our website or place an order, you may provide personal information such as your name, email address, shipping address, billing information, and other information necessary to process your transaction.
Our collection, handling, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Disclaimer
To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.
We do not guarantee that:
- The website will always be available or uninterrupted.
- The website will be free from errors or security vulnerabilities.
- Product information will always be completely accurate.
- The website will be free from viruses or other harmful components.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12. Limitation of Liability
To the maximum extent permitted by law, ZENTARA PLGX LLC and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, SMS messaging programs, or purchase of products, except where such liability cannot legally be excluded.
13. Indemnification
You agree to indemnify and hold harmless ZENTARA PLGX LLC and its owners, employees, contractors, affiliates, and service providers from claims, damages, losses, liabilities, and expenses arising from:
- Your violation of these Terms.
- Your misuse of the website or messaging services.
- Your violation of applicable laws or regulations.
- Your infringement of another party's rights.
14. Changes to These Terms
We may update these Terms from time to time.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website or messaging services after changes are posted constitutes your acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the State of Delaware, without regard to conflict-of-law principles, unless applicable law requires otherwise.
Any disputes will be handled in the appropriate courts having jurisdiction over the matter.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on the website, constitute the entire agreement between you and the Company regarding your use of the website and messaging services.
18. Contact Us
If you have questions regarding these Terms or our SMS messaging programs, please contact us: